Shipping policy

Please know that there will be no additional VAT or duty charges requested on delivery by our carriers.

Shipping takes 1-3 working days. You will receive your parcel within 5-10working days.

You can find a more accurate estimate of the delivery time in the shipping confirmation. You will receive this by email as soon as your order is on its way to you. From 24 hours after shipping you can check the delivery status. You can track it using the tracking link in the shipping confirmation.

Why hasn’t my order shipped yet?

Please give us some time to prepare your order for shipping. We usually ship orders within 72 hours, some orders may take a little longer.

What happens if I’m not there on the first delivery attempt?

If the courier doesn’t meet you, you can use the shipment tracking to see whether your package was handed over to a neighbor or a branch, for example. In some cases, the second delivery attempt is made via another shipping service provider. You can find all updates on this in the shipment tracking.